13 Valleys Ultra

Pre-Entry Queries 8

• Why do I get redirected to Let's Do This when entering a 13 Valleys Event?
• What is the age limit?
• How will I know when I have secured an entry?
• Is there a minimum qualification standard to achieve before I can enter?
• What is the closing date for entry?

View all 8

Changing Contact Details/Entry Form Selections 5

• Updating name
• Updating date of birth
• Changing postal address
• Changing contact email address
• Change emergency contact details

On Event Day Queries 13

• Can I enter on the day?
• Will there be a kit check?
• What is the minimum kit list?
• Is there a mandatory kit list?
• What transport options are there?

View all 13

Route Queries 5

• How tough is the course?
• How many checkpoints/feed stations are there?
• Is the route fully marked?
• What food and drink will there be on route?
• Will I need a map?

Post Event Queries 5

• What do I receive in my finishers pack?
• Missing medal from finishers pack
• Where can I view my result/finish time?
• Where can I find the official photos of me taking part?
• How do I download my free certificate?

Unable to run 5

• I am unable to take part, can I get a refund?
• Medical withdrawal
• Can I move to a shorter distance?
• Can I move to a longer distance?
• Entry exchange to another runner

Merchandise Queries 4

• Do the training t-shirts come in a male/female design?
• When should my merchandise arrive?
• Can I exchange my merchandise for another size?
• Can I return my merchandise order and get a refund?