13 Valleys Ultra
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Knowledge base
13 Valleys
Pre-Entry Queries
8
Why do I get redirected to Let's Do This when entering a 13 Valleys Event?
What is the age limit?
How will I know when I have secured an entry?
Is there a minimum qualification standard to achieve before I can enter?
What is the closing date for entry?
View all 8
Changing Contact Details/Entry Form Selections
5
Updating name
Updating date of birth
Changing postal address
Changing contact email address
Change emergency contact details
On Event Day Queries
13
Can I enter on the day?
Will there be a kit check?
What is the minimum kit list?
Is there a mandatory kit list?
What transport options are there?
View all 13
Route Queries
5
How tough is the course?
How many checkpoints/feed stations are there?
Is the route fully marked?
What food and drink will there be on route?
Will I need a map?
Post Event Queries
5
What do I receive in my finishers pack?
Missing medal from finishers pack
Where can I view my result/finish time?
Where can I find the official photos of me taking part?
How do I download my free certificate?
Unable to run
5
I am unable to take part, can I get a refund?
Medical withdrawal
Can I move to a shorter distance?
Can I move to a longer distance?
Entry exchange to another runner
Merchandise Queries
4
Do the training t-shirts come in a male/female design?
When should my merchandise arrive?
Can I exchange my merchandise for another size?
Can I return my merchandise order and get a refund?
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