We offer a refund in the case of a medical issue preventing the customer from taking part in the event. This is only applicable up to 10 weeks before the event and on production of a medical certificate. If a discount is used at time of purchase, the entry fee paid will be subject to refund and not the standard advertised fee (if different). All refunds incur an admin charge of £5 (refund is issued minus £5 admin charge). If the refund applies to a group entry the admin charge is £5 per person.